Frequently Asked Questions
GENERAL
Q: What does Black Gate Productions specialize in?
A: We create cinematic video content that supports your full marketing funnel—concept to final delivery. From strategy and scripting to filming, editing, and animation, everything is built in-house for creative control and streamlined execution.
Q: Do you only work with large brands or agencies?
A: Not at all. We work with businesses of all sizes. Whether you’re a solo founder or a growing company, we tailor the process to fit your goals and budget.
SERVICES & CAPABILITIES
Q: What services do you offer in-house?
A: We handle concept development, content strategy, pre-production, filming, editing, color, sound design, and visual effects, and motion graphics internally. Larger-scale or niche tasks may involve trusted contractors, but Black Gate remains your central production hub.
Q: Can you help us with just part of the process?
A: Yes. We offer a la carte services like post-production (for self-filmed content), script writing, concept development, casting, and more. You can hire us as an individual department if that’s what you need.
Q: Do you edit self-filmed content like YouTube videos or interviews?
A: Absolutely. We offer professional post-production services including editing, sound, color, motion graphics, and branded intros/outros for self-taped content.
PROJECT LOGISTICS
Q: What’s your typical turnaround time?
A: Most projects are completed within 2–6 weeks depending on complexity. We can also accommodate expedited timelines with proper scheduling.
Q: How many revision rounds are included?
A: One complimentary round is standard, with options to add more based on your project scope and feedback needs.
Q: Where are you located? Do you travel?
A: Not at all! While we primarily shoot in North Carolina, our post-production services are available to clients anywhere in the world. Whether you're an influencer, coach, content creator, or business owner, you can send us your footage and we’ll tailor the editing to fit your brand, audience, and goals. We specialize in turning raw clips into polished, professional content — no matter where you filmed.
PAYMENT & BILLING
Q: How does payment work for your packages?
A: Our fixed video packages are paid in full upfront to simplify the process.
Q: How does payment work for custom projects?
A: Custom videos follow a milestone-based structure:
- Pre-Production Deposit: Due once the proposal is approved to begin development.
- Production Payment: Due when you’re ready to begin filming.
- Post-Production Payment: Due when you're ready to move into editing and delivery. This keeps you in control and ensures each phase is client-approved before moving forward.
USAGE RIGHTS & OWNERSHIP
Q: Who owns the final video?
A: Black Gate retains ownership of all creative materials but grants you a license to use the final product for business promotion, marketing, and commercial use. If our agreement is breached, we reserve the right to revoke that license.
Q: Can we request raw footage?
A: Raw footage and project files are not included by default but can be licensed separately if required.
STRATEGY & DELIVERY
Q: Will you help us choose the right video for our goals?
A: Yes. We guide you through video strategy to match content to your marketing funnel: Awareness, Nurture, or Convert. We’ll also help clarify your message before a single frame is shot.
Q: Do you deliver platform-ready files?
A: Yes. You’ll receive final files optimized for your intended platforms—Instagram, YouTube, TikTok, website embeds, and more.